Jody Malcolm

Jody was always knowledgeable about any questions we had. She was patient and understanding as we tried to figure out what we wanted as it was my first trip ever and my husbands first all inclusive. She answered questions even while on our trip. We even got a lovely little note in the room. We can’t wait to book with her again.

Jody made planning our trip seamless and stress-free, she was great with recommendations and handling all the small details. Quick to respond, attentive and always kind. Our vacation was everything we hoped for and more! Will definitely use her again, and recommend her to anyone we know travelling!

Jody booked and managed our large group of 10 going from Calgary and Edmonton to Rome, Italy for our wedding! Her communication was excellent and she was very proactive in ensuring our flights and accommodations were arranged as planned (even during the stressful WestJet strike). She was constantly available throughout our trip in case we needed anything and even followed up after. Her attention to detail and easy manner made our trip relatively stress free! Thank you so much!!

We have booked three if not four of our last vacations through Jody with hippo travel. The level of service is second to none even when we are on resort, we can reach out and get problems resolved. The attention to detail is fantastic and we would never book with anyone else, we travel twice a year and now all of my family will book with Jodi also. Thank you, Jody for providing excellent professional service. Can’t wait to travel again.

We had an excellent experience booking a family trip to Mexico. Jody was helpful every step of the way, providing lots of options, tweaking dates and resorts, and she kept up clear communication all the way through the booking process. I highly recommend booking with her and plan to book with her for our next trip as well.